Privacy Policy

Effective Date: 08/05/2024

1ST Choice School Transportation (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and users (“you,” “your,” or “user”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services and website.

Information We Collect

Personal Information:

We may collect personal information such as your name, address, email address, and phone numbers when you sign up for our services or contact us.

Usage Data:

We collect information about how you use our services and website, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

Location Data:

With your consent, we may collect and use your location information to provide our transportation services.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our transportation services.
  • Communicate with you regarding your account and services.
  • Respond to your inquiries and provide customer support.
  • Analyze usage patterns to improve our services and website.
  • Comply with legal obligations and enforce our terms and policies.

Sharing Your Information

We may share your personal information with:

  • Service providers who assist us in operating our business and providing our services.
  • Law enforcement or other governmental authorities when required by law or to protect our rights.
  • Third parties in connection with a merger, acquisition, or sale of assets, provided they agree to adhere to this Privacy Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By reaching us by SMS, you agree to receive recurring messages from 1st Choice School Transport. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information.

Your Rights

You have the right to:

  • Access and review your personal information.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal obligations.
  • Object to or restrict the processing of your personal information.
  • Withdraw consent at any time where we rely on your consent to process your information.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.